Randy Green
Macon,GA
Summary
Experienced operations leader with strength in route optimization, dispatch coordination, and safety compliance. Delivers efficient delivery schedules, clear communication, and dependable customer service while keeping drivers, vehicles, and daily operations on track.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Green Lighting Express Delivery Service, LLC
Macon, GA
10.2021 - Current
- Managed daily operations, overseeing staff, sales, inventory, and accounting to ensure smooth business functionality.
- Coordinated route schedules and driver assignments to optimize delivery efficiency for Green Lighting Express Delivery Service LLC.
- Managed daily delivery operations for express courier service.
- Handled package loading, unloading, and secure transport procedures.
- Supported daily delivery operations for express courier service.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Collaborated with dispatch and supervisors to map out routes and schedules.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Resolved route changes, delays, and service concerns promptly.
- Communicated with customers about pickup times and delivery updates.
- Negotiated contracts with clients for products or services rendered by the company.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Calculated net income and adjusted operational strategies to enhance profitability and financial performance.
- Identified potential risks associated with operations in order to minimize liabilities.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Resolved conflicts between employees in a professional manner.
- Inspected delivery vehicles for safety and operational readiness. and kept operating conditions safe
- Enforced company standards for safety, service, and punctuality.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Recorded expenses and maintained receipts.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Refilled essential fluids in vehicles to maintain optimal performance., checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Coordinated routes, schedules, and driver assignments for Green Lighting Express Delivery Service, LLC.
- Observed safety protocols and driving laws to maximize road and personnel safety.
Education
Northeast High School
Macon, GA01-1991
Skills
- Dispatch coordination
- Route optimization
- Logistics coordination
- Operations management
- Operations oversight
- Fleet maintenance
- Vehicle inspection
- Load securing
- Loading and unloading
- Local delivery driving
- Expense tracking
- Budget management
- Contract negotiation
- Negotiation
- Inventory control
- Operational reporting
- Team leadership
- Recruiting and hiring
- Hiring
- Workforce management
- Clear communication
- Conflict resolution
- Customer service
- Customer interaction
- Customer relations
- Safety compliance
- Attention to detail
- Decision-making
- Problem solving
- Documentation management
- Physical endurance
- Multi-stop routing
- Route logs
- Auto delivery
Timeline
Owner/Operator
Green Lighting Express Delivery Service, LLC
10.2021 - Current
Northeast High School